EXPERT RESIDENTIAL ROOFING SERVICES
Custom Home Improvement is an industry leader in shingle replacement and installation. We have over 900 reviews with 4.9 out of 5 star ratings to prove we are the best in Hampton Roads.
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ROOF REPLACEMENT ONLINE EXCLUSIVE
ROOF REPLACEMENTS
Your roof plays a vital role in protecting your biggest investment. At Custom Home Improvements, we install top-quality GAF Roofing Systems backed by some of the best warranties in the industry. Don’t wait for another storm to take its toll—upgrade your roof with confidence.
Why choose us for your roof replacement?
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GAF-certified roofing systems for long-lasting performance
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Wide selection of styles and colors to match your home
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Industry-leading warranty packages for peace of mind
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Expert installation from a trusted local team
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Strong, weather-resistant roofs that add curb appeal and value
ROOFING REPAIRS
Noticing leaks, missing shingles, or other signs of damage? Acting fast can prevent bigger problems down the road. Custom Home Improvements offers free inspections and honest recommendations to determine whether a simple repair or a full replacement is needed.
What you get with our roof repair services
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Free, no-obligation roof inspections
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Fast, professional diagnosis and repairs
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Honest guidance—no upselling
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Protection from water damage, mold, and structural issues
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Restored durability and reliability for your roof
Certifications and Awards
When you choose us, you’re choosing a proven leader in roofing excellence.
GAF Master Elite Certification
Only 2% of roofing contractors in North America earn the distinction of GAF Master Elite® status. To qualify, a contractor must have a proven reputation, proper licensing and insurance, and at least 7 years of experience. This certification ensures we meet the highest standards for workmanship and customer satisfaction—giving you access to exclusive warranties and peace of mind.
GAF President’s Club Award
As a recipient of the prestigious GAF President’s Club Award, Custom Home Improvements ranks among the top-performing GAF Master Elite® Contractors in the nation. This honor is reserved for contractors who demonstrate excellence in installation, customer service, and continuous training. It’s recognition of our commitment to roofing done right—every time.
GAF-Certified Green Roofer
As a GAF Certified Green Roofer, we are committed to sustainable roofing practices that reduce environmental impact. This includes responsible shingle recycling, energy-efficient product recommendations, and environmentally conscious job site practices. Choosing us means protecting your home and the planet.
Better Business Bureau Accredited with A Rating
Center for the Advancement of Roofing Excellence Certification
Superior Warranty Protection
Our GAF-certified status allows us to offer the industry’s strongest warranty protection, delivered with clear documentation and ongoing support.
Understanding Your GAF Warranty Options
We offer exclusive warranty options including the standard Shingle and Accessory Limited Warranty, the System Plus Limited Warranty, and the comprehensive Golden Pledge® Limited Warranty with 50-year coverage on materials and 25-year coverage on workmanship.
Documentation and Quality Assurance
We meticulously document every aspect of your installation with photographs and detailed records. Our quality assurance process includes pre-installation planning, ongoing inspections, and a final 50-point inspection, providing you with a complete project portfolio upon completion.
Frequently Asked Questions
What are some signs that I need a new roof?
If your roof is approaching 20 years old and it is experiencing shingle curling, missing shingles, and/or granule loss these are all tell-tale signs that it is time to start considering a roof replacement.
How do I know if I just need a roof repair or a full replacement?
This is dependent on the age and the extent of damage to the roof. If you are wondering whether you need a roof repair or replacement it is best to have a master elite certified roofer, come out and inspect your roof to determine the best approach depending on your scenario.
What factors will determine the cost of a new roof?
The size of the roof, type of shingles, color of shingles, and type of warranty are the main factors that are most prevalent in determining the price of a roof replacement.
How long does a typical roof replacement take?
On average a full roof replacement takes a day to complete from start to finish.
What warranties are available for a GAF roofing system?
The GAF Roofing System Limited Warranty, The GAF System Plus Warranty, The GAF Silver Pledge Warranty, and the GAF Golden Pledge Warranty are all warranties that are available for a GAF roofing system.
Will you remove my old roof or install over the existing shingles?
Custom Home Improvements will never install new shingles on a home without removing the previous existing shingles and the previous underlayment prior.
Do you replace damaged roof decking or wood rot if you find it?
Yes, Custom Home Improvements will replace any rotted or damaged decking wood if it is found after tearing off the previously installed shingles and underlayment.
How do you protect my landscaping, gutters, and property during installation?
Custom Home Improvements always hangs and lays tarps out to provide protection to the homeowner’s property during our installation process.
How does a new roof impact my home’s resale value?
A new roof not only increases a home’s resale value; it also increases the resale speed.
WE ARE A GAF MASTER ELITE CONTRACTOR
This certification puts Custom Home Improvements among the top 2% of roofing installers nationwide. In order to hold this certification, Custom Home Improvements must install every roof to GAF’s standard. In return, Custom Home Improvements may offer exclusive warranties to homeowners that are backed by the largest roofing manufacturer in North America, GAF!
WHY YOU SHOULD CHOOSE A GAF MASTER ELITE CONTRACTOR
Selecting the right roofing contractor significantly impacts the performance and longevity of your roofing investment. Custom Home Improvements offers distinct advantages that ensure superior results.
- GAF Master Elite Contractors represent about 2% of the roofing industry.
- GAF Master Elite Contractor IS THE ONLY contractor that offers a manufacturer inspected guarantee
- GAF Lifetime Roofing System includes everything you need to provide reliable, watertight protection for your home
- GAF Master Elite Contractor eliminates the risk your roof will be installed by some fly-by-night contractor
- GAF has the industry’s leading warranties backed by North America’s largest roofing manufacturer.
GAF ROOFS FOR TROOPS
We’re proud to support our nation’s heroes through the GAF Roofs for Troops program. This initiative is designed to honor active military, veterans, and retirees with high-quality roofing solutions backed by GAF, one of the industry’s most trusted names. If you or a loved one has served, ask us about special options available through Roofs for Troops.
Install a GAF roofing system on with enhanced warranties to your home!
We take great pride in every job
Professional Standards
When you partner with Custom Home Improvement, we make it our mission to maximize the value of every dollar you invest in your roof. You tell us your budget we pinpoint the problem and develop a solution that keeps you one step ahead of the roof over your head. Plus, our lifetime labor warranty keeps your investment protected for decades to come.
GAF Lifetime Roofing Systems & Warranties
Check out our GAF catalog and you will find detailed information on shingle choices, warranty options and the integrity of the roofing system we recommend.
