The team at Custom Home Improvement has been our go to team since moving to the area. From siding, trim, gutters, and now roof, the entire team ensures a flawless job. Jeremy and Kimberly made the roof quote and prep process seamless. They provided us with all the information we needed. Rick and his crew did an amazing job, they left our home in far better shape than what they inherited at the beginning of the day.

I had a probkem with my gutters. Neil from Custom Home came out and solved the problem completely. He did a great job and answered all my questions. If there were six stars i would give it to them !!

Awesome group of gentlemen.

I recently had the siding replaced and the trim wrapped on my house. From Greg to Efrain and his team, the customer service, quality of work and attention to detail was excellent. They kept me informed throughout the process and promptly answered all my questions. The entire experience from start to finish was excellent. I would highly recommend Custom Home Improvement!

The work performed by Custom Home Improvements was exemplary. The team was very professional and took pride in their work. They are helping me with “this old house” to make it a beautiful home.

The Gilpin Team was prompt, professional, and well priced. Would recommend!

Approximately 12 years ago we had CHI&R do our siding that coincided with an addition. We were so pleased with their customer service, quality of work genuine communication skills that when it came time to replace our roof it was a no brainer who it was going to be. Once again they did not disappoint. Keith, who was our sales rep, was the same person we had 12 years ago for the siding job and he was straight forward and gave us a very fair price as a returning customer. Kimberly was terrific letting us know what was going on with the scheduling and Rick was the onsite company rep that kept us in the loop with everything that was going on during the entire process and was more than happy to answer all of my stupid questions. What I really want to mention was the outstanding job the crew lead, Sebastian, and his merry men did. I have NEVER seen this before during a roof replacement-these guys actually covered all four sides of our house with tarps during the old shingle removal so that the exterior would not get dirty-unbelievable. Who does that? CHI&R does, that's who! I could go on and on but you get the idea. Hire these guys you won't regret it.

Have always received the utmost respect from Custom Home Improvement of Virginia Beach. Neil and Mark responded in a timely manner to my repair just in time for the upcoming snow storm. Thank you gentlemen.

I would highly recommend custom home improvement for roofing and exterior home improvements. The team is outstanding from our salesman Jeremy, to Neil, and Efrain. Neil over saw the crew out our house. He took the time to answer questions and walk me through the work being done. Efrain went out his way to install down spouts, which was something we asked for after that fact. Jeremy was very thorough walking us through the materials and process to install a new roof. We are very happy with the workmanship and the excellent customer service. Thank you.