EXPERT HOME IMPROVEMENT & EXTERIOR SERVICES

Great new roof installation by their team. Kept us informed and was done quickly with good clean up. Thank you to Demetrius, Kimberly, Rick, and the whole crew for an smooth experience.

Superior service throughout. Bill did an extensive job explaining material options, benefits etc. Kimberly very helpful with scheduling, kept us updated with crew arrival times and called several times to make sure that everything was going smoothly. As job manager Rick explained what was going on including pictures and videos along the way. Crew very careful of protecting plants around the house and worked hard despite terrible heat. Cleanup immaculate. Could not be more pleased and strongly recommend.

Custom Home Improvements replaced the roof on my 1900 sq.ft home earlier this week. Everyone was lovely to work with. Demetrius came to my home to inspect my old roof, explain the installation, and help me choose the materials. He made a daunting process stress-free for me. Kimberly, the scheduling manager was on point with her texts and calls to thoroughly explain next steps and get me scheduled and then rescheduled due to the weather forecast of a thunderstorm.The communication and transparency throughout the process was impeccable. The installers arrived on time with smiles and worked seemingly non-stop to get my roof installed in about 12 hours flat. Rick the project manager buttoned up the project by making sure the work was complete and to my satisfaction. I pray I don't have to replace another roof in my lifetime but if I do, I'd definitely call Custom Home Improvements.

Aaron is the best and is very knowledgeable! Also made our day by coming by talking about our home.

Custom Home Improvements installed a new roof on our home and from our first meeting until the completion of the job, we received outstanding customer service and were pleased with the outcome. Bill explained the roofing product we were buying, Kimberly communicated the actual install process and stayed in touch during the install and Rick, the on site job supervisor, sent videos of progress and answered questions promptly. We are very happy with our new roof and recommend CHI to anyone needing a new roof.

I had a fantastic experience with Demetrius. They were incredibly thorough during the roof inspection, taking the time to explain every detail of their findings and answering all of my questions. It’s clear they are experts in their field and truly care about the quality of their work. I felt completely informed and confident after the inspection. Highly recommend!

I want to thank Kimberly, Rick and the whole crew for doing a great job! Very satisfied!

Mr. Demetrius came to our house and did an estimate on the roof and gutters the estimate was good so we asked for an estimate on the siding also he was great and did the estimate everything so far worked out great

Demetrius is one heck of a salesman. He did a great job educating my wife and I on the entire roofing process and answered any and all questions thoroughly. At no point did I feel like he was pressuring us into the sale. He has reached out a couple times since the roof was completed to make sure we are happy with our roof and our experience with this company. Demetrius has also given my number out and gotten me a handful of jobs for my business as well.

Thanks so much to Kimberly and Rick because Carlos's Crew did a great job on our roof replacement. We are pleased with the GAF shingles and their color!!