Reliable Storm Damage Roof Repair Services

Your roof is your home’s first line of defense against the elements. After severe weather, wind, hail, and debris can cause hidden roof damage that requires a professional inspection.

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Home 5 Services 5 Storm Damage

Getting Started Is An Easy Three Step Process

1. Damage Assessment

Our specialists will conduct a thorough inspection of your roof and property to determine the extent of damage, and create a free, no-obligation estimate for you.

2. Delivery Of Estimate

Once Custom Home Improvements & Repairs has assessed the damage, the next step is to deliver your free, no obligation estimate. We will help you select the perfect roofing materials.

3. Repair and Restoration

We will rebuild and repair damaged areas. Custom Home Improvements & Repairs is a company you can trust to restore your home to its original condition.

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CALL: 757-689-2734

Types of Storm Damage We Handle

Storms can strike in many ways. No matter what type of damage your home has sustained, we have the experience and tools to fix it quickly and completely.

Wind Damage

High winds can rip off shingles, crack siding, and break windows. Our team specializes in repairing wind damage to exterior materials, restoring the protective envelope of your home and preventing further exposure.

Hail Damage

Even small hail can leave lasting impacts on roofing and siding. We assess for dents, cracks, and punctures and replace or repair the affected areas using durable, impact-resistant materials.

Water Damage

Water intrusion can lead to costly damage and long-term issues like mold and mildew. We identify the source of leaks, remove moisture, and repair damaged drywall, insulation, and flooring to stop problems before they spread.

Fallen Trees and Debris

Storms often knock down trees and scatter debris that can damage roofs, gutters, and walls. We safely remove debris and repair or replace any damaged structures with care and speed.

FREQUENTLY ASKED QUESTIONS

What is considered storm damage by insurance companies?

Storm damage is defined by your specific policy, but commonly includes missing, lifted, or creased shingles, as well as hail impact damage.

My roof looks fine from the ground, could it still be damaged?

Yes. Many types of storm damage, especially hail impacts, aren’t visible from the ground and require a professional inspection to identify.

If I don’t see a leak, can I wait to repair storm damage?

It’s not recommended. Even minor damage can worsen over time and lead to more costly repairs if left unaddressed.

How quickly can you respond after a storm?

In most cases, our team can respond within 24 hours to assess damage and prevent further issues.

Do you offer emergency tarping for active leaks?

Yes, we provide emergency tarping services to protect your home until permanent repairs can be completed.

Should I contact a contractor or file an insurance claim first?

Either approach works. Many homeowners choose to have a contractor inspect the damage first to determine whether filing a claim is necessary.

Will you work with my insurance adjuster?

Yes. We review your insurance scope, perform our own inspection, and communicate with the adjuster to help ensure all damage is properly documented.

How long does storm damage repair usually take?

Most repairs can be completed in 1–2 days, depending on the extent of the damage.

INSURANCE CLAIMS

How your insurance claim is handled can make a huge difference to the quality and overall satisfaction of your storm damage restoration project. Custom Home Improvements & Repairs understands that your insurance claim might be your only solution left to complete much-needed repairs for your property.

We work with all insurance companies.

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CALL: 757-689-2734

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We combine quality workmanship, superior knowledge and low prices to provide you with service unmatched by our competitors.

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What is the Google Guarantee?

The Google Guarantee badge is available for businesses that pass a Google screening and verification process through Local Services Ads or its partners. Because Custom Home Improvement is backed by the Google Guarantee, if you aren't satisfied with the quality of your work, Google may reimburse you for the cost of the service.

Quality HOME IMPROVEMENTS TRUSTED by 1,000+ Five-Star Reviews

See why homeowners continue to choose our team for dependable home improvement services, professional workmanship, and outstanding customer care.

Excellent

Custom Home Improvement & Repairs of Hampton Roads4.9

Based on 1216 reviews

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jeff P.

2 days ago

Great price on architectural shingles for a large, steep roof! Kimberly, Rick, Sebastian and crew are amazing at their job and a pleasure to work with. The crew worked their tales off on that steep roof and I am more than happy with the end product. They were very cautious to protect my surrounding landscape, deck, pool, and pool pump. Crew did an excellent job with cleanup also. No nails yard or driveway, which was a major concern of mine. Big thanks to Custom Home Improvement!

Casey G.

2 days ago

Custom Home Improvements and Repairs were awesome! They inspected the roof, took photos, and explained how our roof needed to be replaced. Kimberly and Rick orchestrated the process and it couldn’t have been better. Plus, Rick sent us videos periodically throughout the work, keeping us abreast of progress. We couldn’t be happier with our beautiful new roof!

Luke E.

3 days ago

I had a wonderful experience working with Custom Home Improvements from start to finish having a new roof installed! Bill started the journey with a deep, thoughtful walkthrough of the process and the company’s available options. He answered dozens of our family’s questions and helped us make informed decisions about what options were right for our lifestyle and house. Bill made the whole buying process comfortable and easy. Kimberly helped coordinate and fill our family in on the details of the work and who we would be working with. She was kind, informative, and made us feel confident in the team and the process. Rick and his team did our roof installation, and truly blew us away. Rick kept us up to date on every step of the process, took dozens of pictures and videos to share with us showing the progress and changes the work had done in transforming our home, and was proactive in making the whole experience as straightforward and comfortable as possible. Rick’s incredible communication really sealed our experience with Custom Home Improvements, making the entire installation as easy for our family as possible. The team finished over the start of a weekend, cleaned up as if they had never been there, and left us wowed at the beautiful new roof on our home. Thank you to the amazing team at Custom Home Improvements for our wonderful new roof! We had such a positive buying experience with our roofing process, and are thankful to all the people behind the work that made it that way.

Response from the owner:Thank you, Luke, for your fantastic review! We're thrilled to hear that you had such a positive experience with our team, from Bill's thorough walkthrough to Rick's exceptional communication during the installation. Your kind words motivate us to continue providing top-notch service, and we look forward to serving you again in the future!

Paulette M.

1 week ago

Custom Home Improvement put new siding on our home this year, a beautiful job and we are very pleased. During the summer while my husband was seriously ill, I damaged the garage door. While at the doctors once more, Efrain and Mark came here and repaired the damage. They, as usual, did an amazing and quick job. Thanks guys for your help

Response from the owner:Thank you, Paulette, for your kind words! We're thrilled to hear that you're pleased with the new siding and that Efrain and Mark were able to assist you during a challenging time. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

Rick P.

1 week ago

They did a great job on our roof, and kept us informed on everything while work was being performed with videos, Highly recommend

Response from the owner:Thank you so much for your fantastic review, Rick! We're thrilled to hear that you were happy with the roof work and our communication throughout the process. Your recommendation means a lot to us, and we look forward to serving you again in the future!

CJB

2 weeks ago

Work (whole house trim wrap) was completed in one day and done professionally. Efrain Ortiz was thorough and went over everything that was done. The crew was professional and left the house in perfect condition.

Response from the owner:Thank you so much for your wonderful feedback, CJB! We're thrilled to hear that Efrain and the crew provided you with thorough and professional service during your trim wrap project. We appreciate your kind words and look forward to serving you again in the future!

Helionova15

2 weeks ago

Efrain and his crew did an amazing job replacing all of the columns on our front porch and adding all new railing. Our porch used to be sad and empty with rotting columns but now its clean and cozy! The team was professional and clean, they started around 7:30am and finished around 5:30pm. Very impressed!

Response from the owner:Thank you so much for your kind words, Helionova15! We’re thrilled to hear that Efrain and the team transformed your porch into a clean and cozy space. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

Barb M.

2 weeks ago

Efrain and his crew from Custom Home Improvements did an exceptional job replacing the soffit on our home. Over half the original soffit had been damaged due to years of storms and patch work fixes necessitating replacement for the entire house. It wasn’t cheap - however- I do feel that we did get the full value of our dollar. Efrain demonstrated reliable communication as to when the material would arrive, work startup, and made multiple quality inspections during the course of the project. Once work began the crew worked quickly and cleaned up every thing at the end of work day. The entire house was completed in just 3 days. The end result was soffit that framed our home beautifully looking better than when we bought it. The metal work looks seamless. I would recommend, and will reach out again for other home improvements or repairs. He and his crew were respectful and kind to all the comings and going’s of a home with 3 kids who have to do virtual schoolwork bc of flooding. Thank you!

Response from the owner:Thank you so much for your wonderful feedback, Barb! We're thrilled to hear that Efrain and his crew exceeded your expectations with the soffit replacement. It’s great to know that you found value in our work and that we could accommodate your family's needs during the project. We look forward to serving you again for any future home improvements or repairs!

Stephen E.

3 weeks ago

Shoutout to Custom Home Improvement for doing an incredible job replacing our large roof! Terry was great to work with on sales, Kimberly kept production running seamlessly, and Neil and his crew were friendly, fast, and super respectful of our property. They wrapped up the whole project in just 2 days and left the place spotless. Highly recommend them to anyone needing roof work!

Response from the owner:Thank you, Stephen, for your fantastic review! We're thrilled to hear that you had such a positive experience with our team, from Terry's sales support to Neil and his crew's hard work. Your recommendation means a lot to us, and we look forward to serving you again for any future home improvement needs!

kathy

3 weeks ago

Shout out to Keith, who did a great job explaining everything when he came out . Kimberly with scheduling. Neil’s team for the great roof install on both the house & detached garage. Mark explaining everything with the windows and door replacements & follow up after install. Chad & Dylan with the great job installing new windows, door, & wrapping trim on the garage. Everyone was professional & courtesy! Everything looks AWESOME! Thank you everyone! We would highly recommend them!

Response from the owner:Thank you so much for your wonderful review, Kathy! We're thrilled to hear that Keith, Kimberly, Neil, Mark, Chad, and Dylan provided you with exceptional service and that you're pleased with the results of your home improvements. Your recommendation means the world to us, and we look forward to serving you again in the future!