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ROOF REPLACEMENTS

Custom Home Improvement is an industry leader in shingle replacement and installation.
We have over 900 reviews with 4.9 out of 5 star ratings to prove we are the best in Hampton Roads.

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Home 5 Services 5 Roof Replacement

GAF Woodlands roof shingles on Chesapeake VA home

ROOFING SERVICES

ROOF REPLACEMENTS
Your roof plays a vital role in protecting your biggest investment. At Custom Home Improvements, we install top-quality GAF Roofing Systems backed by some of the best warranties in the industry. Don’t wait for another storm to take its toll—upgrade your roof with confidence.

Why choose us for your roof replacement?

GAF-certified roofing systems for long-lasting performance
Wide selection of styles and colors to match your home
Industry-leading warranty packages for peace of mind
Expert installation from a trusted local team
Strong, weather-resistant roofs that add curb appeal and value

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CALL: 757-689-2734

FREQUENTLY ASKED QUESTIONS

What are some signs that I need a roof replacement?

If your roof is around 20 years old or showing signs like curling shingles, missing shingles, or excessive granule loss, it may be time to consider a full roof replacement.

How is the cost of a roof replacement determined?

The total cost depends on several factors, including the size of your roof, the type and color of shingles selected, and the level of warranty coverage you choose.

How long does a roof replacement take?

Most roof replacements are completed in just one day, from tear-off to final cleanup.

What warranties are available for a new roof?

We offer a range of manufacturer-backed warranties, including options like the GAF System Plus, Silver Pledge, and Golden Pledge warranties for added peace of mind.

Will you remove my old roof before installing the new one?

Yes, we always perform a complete tear-off of existing shingles and underlayment to ensure your new roof is installed on a solid foundation.

Do you replace damaged roof decking if needed?

Absolutely. If we discover any rotted or compromised decking during the tear-off process, we will replace it to maintain the structural integrity of your roof.

How do you protect my property during the project?

We take extra precautions by using tarps and protective coverings to safeguard your landscaping, gutters, and surrounding areas throughout the installation.

Will a new roof increase my home’s value?

Yes, a new roof can significantly boost your home’s resale value and help it sell faster by improving both curb appeal and buyer confidence.

SUPERIOR WARRANTY PROTECTION

Our GAF-certified status allows us to offer the industry’s strongest warranty protection, delivered with clear documentation and ongoing support.

Understanding Your GAF Warranty Options

We offer exclusive warranty options including the standard Shingle and Accessory Limited Warranty, the System Plus Limited Warranty, and the comprehensive Golden Pledge® Limited Warranty with 50-year coverage on materials and 25-year coverage on workmanship.

Documentation and Quality Assurance

We meticulously document every aspect of your installation with photographs and detailed records. Our quality assurance process includes pre-installation planning, ongoing inspections, and a final 50-point inspection, providing you with a complete project portfolio upon completion.

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CALL: 757-689-2734

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We have over 900+ reviews with 4.9 out of 5 stars.

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We combine quality workmanship, superior knowledge and low prices to provide you with service unmatched by our competitors.

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What is the Google Guarantee?

The Google Guarantee badge is available for businesses that pass a Google screening and verification process through Local Services Ads or its partners. Because Custom Home Improvement is backed by the Google Guarantee, if you aren't satisfied with the quality of your work, Google may reimburse you for the cost of the service.

Quality HOME IMPROVEMENTS TRUSTED by 1,000+ Five-Star Reviews

See why homeowners continue to choose our team for dependable home improvement services, professional workmanship, and outstanding customer care.

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Custom Home Improvements & Repairs

5.0

Based on 118 reviews

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Starling

Aaron is the best and is very knowledgeable! Also made our day by coming by talking about our home.

Cathy N.

Custom Home Improvements installed a new roof on our home and from our first meeting until the completion of the job, we received outstanding customer service and were pleased with the outcome. Bill explained the roofing product we were buying, Kimberly communicated the actual install process and stayed in touch during the install and Rick, the on site job supervisor, sent videos of progress and answered questions promptly. We are very happy with our new roof and recommend CHI to anyone needing a new roof.

Erin S.

I had a fantastic experience with Demetrius. They were incredibly thorough during the roof inspection, taking the time to explain every detail of their findings and answering all of my questions. It’s clear they are experts in their field and truly care about the quality of their work. I felt completely informed and confident after the inspection. Highly recommend!

Tommie W.

I want to thank Kimberly, Rick and the whole crew for doing a great job! Very satisfied!

Charles P.

Mr. Demetrius came to our house and did an estimate on the roof and gutters the estimate was good so we asked for an estimate on the siding also he was great and did the estimate everything so far worked out great

Austin H.

Demetrius is one heck of a salesman. He did a great job educating my wife and I on the entire roofing process and answered any and all questions thoroughly. At no point did I feel like he was pressuring us into the sale. He has reached out a couple times since the roof was completed to make sure we are happy with our roof and our experience with this company. Demetrius has also given my number out and gotten me a handful of jobs for my business as well.

Marvin T.

Thanks so much to Kimberly and Rick because Carlos's Crew did a great job on our roof replacement. We are pleased with the GAF shingles and their color!!

Patricia F.

tammy N.

We had a great experience with Custom Home Improvement and Repairs from start to finish. The team was friendly, professional, and kept us updated with videos and pictures throughout the entire process. They answered all of our questions, showed up when they said they would, and worked efficiently. So, thank you Bill, Kimberly, Rick and crew! The new roof looks amazing!

Johnny S.

The representatives that came to do my multiple project estimate, Bill and Demetrius, were absolutely outstanding. Their professionalism and candor went above and beyond. They were honest and respectful and very easy to talk with and explain my vision of my home. There were truly trustworthy in every aspect and explained the whole process to me in great detail; extremely customer focused. They provided me everything I wanted at the best price. They were also highly respectable of my service as a veteran which is appreciated by me and meant so much. As someone who ensures all my needs are met before going forward on any project, I am going with Customer Home improvement and am excited to do so!! I know they will take care of all my needs and work with me every step of the way. I HIGHLY recommend Custom Home Improvements! Thank you Bill and Demetrius!!!

Response from the owner: We're so pleased Bill and Demetrius provided such a positive experience. We strive for detailed, customer-focused service and appreciate you recognizing their professionalism and respect. We look forward to working with you.

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