Awesome experience from the start! Jeremy "Bash" provided everything I needed to know with options, Kim followed up for confirmation and then Rick and Team executed flawlessly. Communications were top notch throughout the entire process. Pics & video updates all day long. Couldn't have asked for any better service. Highly recommended!

"As an addition to my previous Customer Satisfaction Survey, I need to add these additional comments to it. I was totally pleased and well satisfied with the outstanding/honest sales presentation that was provided by the articulate/honest Salesman Mr. Mike Hall.. He covered all my concerns and problems in an excellent/timely manner. Mr. Mike Hall and Mr. Neil Wilson are honest/valuable assets to your outstanding Custom Home Improvement Company. Kimberly the scheduling manager, and Tina the marketing director, were extremely efficient and proficient in processing my service for my roofing project, in a timely manner. In addition, Mr. Neil Wilson provided outstanding leadership and assistance to his outstanding/efficient crew members in a timely and an efficient manner. I was extremely impressed and well pleased with the total roofing replacements operations by your outstandingcompany: From W. G. Ruffin, Jr.

Great work, great communication and an all around great experience, after a tree had fallen on our home. Thanks so much for your professionalism from beginning to end. Rusty

Kimberly and Dalton were a huge help for me getting what i needed done on my house. Everyone was so responsive and helpful throughout the process. Im super happy i went with custom home improvements. Quality work with quality people.

Chad and Mark do amazing work, they were always available to answer any questions or concerns and coordinated the work with our schedules. Great team !0

Bash, Kimberly (sore throat and all) Neil and the entire crew did an exceptional job, from start to finish…. I would highly recommend them to anyone that needs quality service…..

A shout out to Kimberly and Francisco at Custom Home Improvement. Custom Home Improvement repaired a soffit on the front of our house and also did some additional exterior work. Kimberly was very helpful in scheduling a prompt appointment. She was very professional and knowledgeable. Francisco arrived on time and was very efficient in completing the work. He was very polite and did a great job. I would recommend Custom Home Improvement for exterior work and plan to use them again in the future.

After getting estimate from four different companies custom Home Improvement is definitely above all. Don’t waste your time check other companies.My roof looks beautiful. I highly recommend this company! From the beginning to the end, 100% satisfied. Greg was very respectable and patient through the whole sales process. I can’t say enough about this man. I require a lot of patience as I was trying to make sure I got the best roof product warranty and the best deal combined. And I did. Everyone deserves a pat in the back including the installers. Rick was very nice and present 90% of the time through the roof installation. Kimberly, Francisco, and all the Customer Service people were very nice and easy to communicate with and especially Kimberly that had very difficult time communicating with my neighbor that I’m sharing the roof with. He had a block on his phone and Kimberly couldn’t contact him on less she contacted me first. I feel that took a lot of patience and time from her busy schedule. Thank you very much to everyone and God bless you all.

Carlos Lara is definitely “an expert” in his field of Home Improvement. He has completed 2 bath remodels for my family & truly his work is unmatched. He & his team are professional from start to finish & he is economical as well. Beautiful work, highly recommended!!

Chad and Dylan did excellent work installing 8 windows and a front door. The job was done well, the place was left tidy, and the work was completed quickly. Mark did an excellent job managing the job and we are very happy with the level of service received. We are proud of the finished work.