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I recently had my vinyl siding replaced by Custom Home Improvement. Efrain Ortiz and his crew did an exceptional job. Replaced the siding on my entire house within 2 1/2 days. I highly recommend Custom Home Improvement for any home improvement needs for your home. A couple days after completing the install, Efrain went out of his way to install a new porch light I had purchased. Above and beyond customer service!

Ive previously had siding, roofing and gutters done in 2017 and recently (9/26) siding completed on the front of the home. Mr. Keith Oxely and Mr. Efran provided nothing but exceptional customer service, and impeccable work. Mr. Efran kept me updated from when items had to be ordered to when the items came in . The men came on time, worked fast and cleaned up the area without hesitation. I have nothing but nice things to say about company and Mr. Efran who went out and above his jobs for specials requests that was made at the last minute. Thank you Mr. Efran ;continue to be the blessing to the company that you are. Ms. Shannon

10/10 Recommend. Mike was wonderful. Very professional, great work. Everything was as described and completed quickly. Dalton was also very nice and professional.

Wow Kimberly, Tina, Neil, Mike Hall what a great job. Best company in Va Beach for a roof hands down. Talk about great deal and customer service incredible is all I can say!!! They actually came at 6:50 in the morning and started ripping our roof off. Had it done before noon then the next day they had the roof installed lot of action and a bunch of extras. Great company would recommend 100 times over.

From the beginning of the process with Bill to the very end with a beautiful final product, led by Rick and Sebastian, our experience was exceptional. Not only Is the final product, beautiful, but working with the entire crew throughout the entire process was pleasant and efficient. At our initial meeting, Bill explained every step of the process from shingle removal to the end product of our new roof and everything in between! Working with Kimberly to schedule our job was easy and she sent several reminders of the schedule and process. On the day of installation, Rick, the foreman, greeted me and walked me through the process once again. We needed to come and go from our home, so every time we needed to leave I would just call Rick and he would work with the crew to stop construction and then escorted us to our cars. Sebastian, who led the crew, was very accommodating to our schedule. Finally, when they were finished, Rick walked us through everything that had been done and pointed-out all of the new features of the roof. They also took big magnets and walked around our house and our driveway to make sure that they got any loose nails or screws. I can’t say enough positive things about our experience from beginning to end. I would highly recommend custom home improvement to anyone who needs a new roof!

I just to say Terry and Mark is professional breaks down everything that I needed to hear. I've had two other estimates before Home Improvement and repairs they convinced me that I don't have to look any farther. Kimberly kelp me updated on every thing that I needed to plan my time to be present when the work begin. When time for the work Chad called and gave me the estimated time of his arrival, I appreciate it. Chad and Dylan came on time and asked me where I wanted Them to start first, I thought that was unique. They started removing the old windows and in go's the started replacing the new. The two working ethic was amazing, turned my home into a beautiful and astounding looking house, It's a job well done. The whole staff worked together and did a superb job getting the work done with precision and professionalism. Thanks to you all.

I’m excited to be getting a new roof, trim and gutters. Mike has been very helpful with info and samples. Very informative, even answering my off the wall questions! Not the cheapest and not the most expensive but I am happy so far. Highly recommend

Custom Home Improvement was transparent through the entire roof upgrading process, from inspection to quote to scheduling to installation. Neil and his installation crew were on-site early, worked quickly, and took care to both walk me through everything they did and the clean-up process afterward. At no point did I feel pressured, and every question I had was answered without judgment. The new roof looks great, and I appreciate the peace of mind that gives me.

Custom home improvements has been nothing but blessing. From the working crew to the front office. I am currently on deployment so when I neede to get my roof done I was a little concerned. Rick, t and the crew took all my concerns away. Rick kept me informed on everything through pictures videos and texts while I’m away and at anytime of the day I was able to reach out to him he had nothing but positive energy and was very understanding of my military situation. It really took alot of worry off my plate with being away from home. The administrative lady Kimberly was a blessing as well with little access to internet she worked with me and my bank to get payments situated for the new roof I received. Not only that but she always had a vibrant personality while we were in conversation with one another. I would highly recommend this company. If they could provide me a sense of family and ease while on deployment; imagine what they would do if they had direct interaction with clientele on a day to day basis

Rick and his team did an awesome job. I was not able to be home during the installation. I received videos throughout the whole process. Rick was very nice n professional. I appreciate your service. If you want a professional roof install cont Custom Home Improvement.