Custom Home Improvement installed a white Porch railing system with turned posts on my house replacing an old starting to rot wood system. Mike(the estimator), Effren(the overseer), and Kim (the Installer), all did an excellent job from start to finish without delay, all dates and times were met. Kim most notably did a great install making sure everything was true, level and tight by himself without help. Clean up was awesome taking all the old rails leaving nothing behind.

Demetrius is one heck of a salesman. He did a great job educating my wife and I on the entire roofing process and answered any and all questions thoroughly. At no point did I feel like he was pressuring us into the sale. He has reached out a couple times since the roof was completed to make sure we are happy with our roof and our experience with this company. Demetrius has also given my number out and gotten me a handful of jobs for my business as well.

Thanks so much to Kimberly and Rick because Carlos's Crew did a great job on our roof replacement. We are pleased with the GAF shingles and their color!!

We hired Definitive Home Improvement to do a complete renovation of our extremely outdated bathroom. The price was affordable, the guys that were on site respected our home and kept their work area very clean. Great workmanship from plumbing, flooring to tiling. Owner Frankie is such a pleasure to deal with and communicates throughout the entire process. I'm obsessed with our new bathroom. If you need home improvements done correctly and affordably, look no further.

I am providing a 5 star rating to the team at CHI&R regarding the roof replacement for my home in Williamsburg, VA for various reasons. First, their responsiveness while scheduling the job was excellent. Kimberly at the office kept me constantly apprised of the challenges due to rain and storm forecast changes.Secondly, once the job begun, they worked very hard to finish a section of the roof before a forecasted rainstorm. Third, the supervisor, Rick Lesoine, was a constant presence to ensure that the team executed the installation according to their high standards. More importantly, he kept me informed at all times and answered all my questions with genuine interest and patience. Finally, they did a thorough job of cleaning up. I strongly recommend Custom Home Improvements for roof related projects.

It was a wonderful experience. Everyone is honest and efficient and a great price. I highly recommend them

Great experience from start to finish. Arrived on time, did quality work, cleaned up perfectly, and everything looks neat. Highly recommend!

We had a great experience with Custom Home Improvement and Repairs from start to finish. The team was friendly, professional, and kept us updated with videos and pictures throughout the entire process. They answered all of our questions, showed up when they said they would, and worked efficiently. So, thank you Bill, Kimberly, Rick and crew! The new roof looks amazing!

The pricing for window replacement was reasonable and competitive.All of the staff I interacted with were professional and responsive, including sales rep Gerry, project manager Mark, and installers Chad and Dylan. I appreciate that Chad and Dylan did a great job cleaning up inside and out when they were done.