ROOF REPLACEMENT In South Norfolk, VA

Custom Home Improvement is an industry leader in roof replacement and installation in South Norfolk, VA.
We have over 900 reviews with 4.9 out of 5 star ratings to prove we are the best in Hampton Roads.

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GAF Woodlands roof shingles on Chesapeake VA home

ROOF REPLACEMENT IN SOUTH NORFOLK, VA

South Norfolk homeowners need roofing systems that can stand up to Chesapeake’s coastal climate, including heavy rainfall, strong winds, humidity, and seasonal storms. Homes throughout South Norfolk require reliable protection from the elements while complementing the area’s established residential character and curb appeal. At Custom Home Improvements, we install premium GAF Roofing Systems backed by industry-leading warranties, providing durable performance, exceptional protection, and long-term value. Whether your roof is aging, damaged, or no longer providing the protection your home needs, our experienced team delivers professional roof replacement solutions built to last.

Why choose us for your roof replacement in South Norfolk?

GAF-certified roofing systems designed to withstand Chesapeake’s coastal weather conditions, including wind, rain, humidity, and seasonal storms
A wide selection of roofing styles and colors that complement homes throughout South Norfolk and its established neighborhoods
Industry-leading warranty options that provide lasting protection and confidence in your roofing investment
Expert installation from a local roofing team familiar with the unique weather challenges facing Chesapeake homeowners
Durable, weather-resistant roofing systems that enhance curb appeal, protect your home, and provide long-term value throughout South Norfolk

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CALL: 757-689-2734

FREQUENTLY ASKED QUESTIONS

What are some signs that I need a roof replacement?

If your roof is around 20 years old or showing signs like curling shingles, missing shingles, or excessive granule loss, it may be time to consider a full roof replacement.

How is the cost of a roof replacement determined?

The total cost depends on several factors, including the size of your roof, the type and color of shingles selected, and the level of warranty coverage you choose.

How long does a roof replacement take?

Most roof replacements in South Norfolk are completed in just one day, from tear-off to final cleanup.

What warranties are available for a new roof?

We offer a range of manufacturer-backed warranties, including options like the GAF System Plus, Silver Pledge, and Golden Pledge warranties for added peace of mind.

Will you remove my old roof before installing the new one?

Yes, we always perform a complete tear-off of existing shingles and underlayment to ensure your new roof is installed on a solid foundation.

Do you replace damaged roof decking if needed?

Absolutely. If we discover any rotted or compromised decking during the tear-off process, we will replace it to maintain the structural integrity of your roof.

How do you protect my property during the project?

We take extra precautions by using tarps and protective coverings to safeguard your landscaping, gutters, and surrounding areas throughout the installation.

Will a new roof increase my home’s value?

Yes, a new roof can significantly boost your home’s resale value and help it sell faster by improving both curb appeal and buyer confidence.

SUPERIOR WARRANTY PROTECTION

Our GAF-certified status allows us to offer the industry’s strongest warranty protection, delivered with clear documentation and ongoing support.

Understanding Your GAF Warranty Options

We offer exclusive warranty options including the standard Shingle and Accessory Limited Warranty, the System Plus Limited Warranty, and the comprehensive Golden Pledge® Limited Warranty with 50-year coverage on materials and 25-year coverage on workmanship.

Documentation and Quality Assurance

We meticulously document every aspect of your installation with photographs and detailed records. Our quality assurance process includes pre-installation planning, ongoing inspections, and a final 50-point inspection, providing you with a complete project portfolio upon completion.

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CALL: 757-689-2734

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We have over 900+ reviews with 4.9 out of 5 stars.

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We combine quality workmanship, superior knowledge and low prices to provide you with service unmatched by our competitors.

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What is the Google Guarantee?

The Google Guarantee badge is available for businesses that pass a Google screening and verification process through Local Services Ads or its partners. Because Custom Home Improvement is backed by the Google Guarantee, if you aren't satisfied with the quality of your work, Google may reimburse you for the cost of the service.

Quality HOME IMPROVEMENTS TRUSTED by 1,000+ Five-Star Reviews

See why homeowners continue to choose our team for dependable home improvement services, professional workmanship, and outstanding customer care.

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Custom Home Improvement & Repairs of Hampton Roads

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Based on 1207 reviews

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David J.

We recently had all of our home's windows replaced by an outstanding company. We did a great deal of research before choosing Custom Home Improvements to do the job. Every option was thoroughly explained by Jeremy, the installation was expertly performed by Chad and Dylan, and the entire project was monitored and supervised by Mark. We really did get the A-Team! All were professional, extremely competent and very personable to work with. Chad and Dylan were meticulous with every aspect of the installation, and what my wife especially appreciated was how well they cleaned everything up. Reasonable prices, high-quality windows, and outstanding workmanship. It's very easy to give 5 stars to Custom Home Improvements!

Amanda C.

We had a younger gentlemen come by today named Aaron. Aaron came by and peeked our interest into the work we need on our home and company.

Daniel S.

Great new roof installation by their team. Kept us informed and was done quickly with good clean up. Thank you to Demetrius, Kimberly, Rick, and the whole crew for an smooth experience.

William P.

I was in a spot with a broken window, and remembered that thirteen years ago I had new windows, roof, and gutters installed. I dug up the old paper work found the number to Custom Home Improvement and gave them a call. I was greeted very politely and treated even better by everyone I spoke to. I found out that I had lifetime Warranty on the windows. Needless to say, the window was replaced and Moore and it was all a breeze. Thank you for the help and I wish all the best to everyone at custom home improvement. Also I have to give a big thank you to Mark for the help he gave, and for great positive Nature!

Jeffrey G.

Superior service throughout. Bill did an extensive job explaining material options, benefits etc. Kimberly very helpful with scheduling, kept us updated with crew arrival times and called several times to make sure that everything was going smoothly. As job manager Rick explained what was going on including pictures and videos along the way. Crew very careful of protecting plants around the house and worked hard despite terrible heat. Cleanup immaculate. Could not be more pleased and strongly recommend.

Stephanie D

Custom Home Improvements replaced the roof on my 1900 sq.ft home earlier this week. Everyone was lovely to work with. Demetrius came to my home to inspect my old roof, explain the installation, and help me choose the materials. He made a daunting process stress-free for me. Kimberly, the scheduling manager was on point with her texts and calls to thoroughly explain next steps and get me scheduled and then rescheduled due to the weather forecast of a thunderstorm.The communication and transparency throughout the process was impeccable. The installers arrived on time with smiles and worked seemingly non-stop to get my roof installed in about 12 hours flat. Rick the project manager buttoned up the project by making sure the work was complete and to my satisfaction. I pray I don't have to replace another roof in my lifetime but if I do, I'd definitely call Custom Home Improvements.

veronica Z

The process to change our roof was really fast and simple. Kimberly helped us schedule the job within the first week from signing the contract. Roofers were here very early and replaced the roof of our house and garage in a few hours. Neil kept us updated through the day with pictures and descriptions of the job. We are really satisfied with the experience. I would definitely recommend them to family and friends.

Nicole M.

I had a fabulous experience with everyone at this company. I was able to get my estimate scheduled quickly and install as well. Neil was very informative on the day of install and showed me videos of what was being repairs. He also explained the updates to ventilation on my roof. The temperature difference in my home is remarkably lower after the install. I would definitely recommend again.

Tracey B.

⭐⭐⭐⭐⭐ Excellent Experience with Custom Home Improvements!I had an excellent experience with Custom Home Improvements from start to finish. Neil, the project manager, and his crew did an awesome job replacing the roof on my home.Neil was an outstanding project manager. His communication was excellent, and he kept me informed every step of the way. He took pictures and videos throughout the project and showed me exactly what was being done. When they discovered rotten wood that needed to be replaced, Neil made sure I saw it and understood what was needed before moving forward. I truly appreciated the transparency and professionalism.The crew did a thorough job, and the cleanup was just as impressive. They left my property looking the way it did when they arrived—clean and in order.I am extremely pleased with the quality of the work and the professionalism of everyone involved. I would definitely use Custom Home Improvements again. I highly recommend them to anyone looking for quality work and excellent customer service!

Jason P.

Discovered Custom Home Improvement & Repairs of Hampton Roads, while sitting at a traffic light one morning on my way home from working an overnight shift. After a weeks long search for a reputable local roofing company in HR our search ended. The signage on their work vehicle just grabs your attention, so I snapped a pic of one their work trucks and decided to give them a look. After some research of the company and reading countless reviews on & off their website, My wife and I were highly impressed, so we decided CHI&R was the company to replace our aged roof!This company is phenomenal! Greg came out to do the initial estimate inspection and was very thorough and informative. He made sure we completely understood every step of the process and provided samples of the materials to be used & answered all of our questions. Oh Yeah, he's completely hands on, too! He actually climbed on the roof and and inspected EVERYTHING & didn't just take photos from the ground. Once agreeing on the estimate, Kimberly kept my wife up to date with the schedule and what to expect over the next couple of weeks, she (Kimberly) was absolutely amazing. On the day of the roof replacement (Aug 24), Neil and his team showed up on time and ready to go. They did a spectacular job!!! We had a some damage to the wood from previous repairs on my roof and they replaced ALL necessary wood and collars on the vent pipes. Neil was a Top Notch Professional kept me in the loop and showed me everything they found before they made any repairs. After all work was completed, you couldn't even tell a roofing company was on my property. They took their time cleaning up and making sure any and all trash and debris was picked up, very respectfully ! It's been a few days now, I haven't found a nail in my yard : ) My wife and I are very pleased with the end result and CHI&R exceeded our expectations!!! Looks beautiful!!! See you in 50 years, windows are next! I highly recommend this company for all of your roofing needs!!! Superb quality at a great price!!!