ROOF REPLACEMENT In Hickory, VA

Custom Home Improvement is an industry leader in roof replacement and installation in Hickory, VA.
We have over 900 reviews with 4.9 out of 5 star ratings to prove we are the best in Hampton Roads.

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GAF Woodlands roof shingles on Chesapeake VA home

ROOF REPLACEMENT IN HICKORY, VA

Hickory homeowners need roofing systems that can stand up to Chesapeake’s coastal climate, including heavy rainfall, strong winds, humidity, and seasonal storms. Homes throughout Hickory require reliable protection from the elements while complementing the area’s established neighborhoods, spacious properties, and rural-suburban character. At Custom Home Improvements, we install premium GAF Roofing Systems backed by industry-leading warranties, providing durable performance, exceptional protection, and long-term value. Whether your roof is aging, damaged, or no longer providing the protection your home needs, our experienced team delivers professional roof replacement solutions built to last.

Why choose us for your roof replacement in Hickory?

GAF-certified roofing systems designed to withstand Chesapeake’s coastal weather conditions, including wind, rain, humidity, and seasonal storms
A wide selection of roofing styles and colors that complement Hickory’s established neighborhoods, traditional homes, and spacious properties
Industry-leading warranty options that provide lasting protection and confidence in your roofing investment
Expert installation from a local roofing team familiar with the unique weather challenges facing Chesapeake homeowners
Durable, weather-resistant roofing systems that enhance curb appeal, protect your home, and provide long-term value throughout Hickory

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CALL: 757-689-2734

FREQUENTLY ASKED QUESTIONS

What are some signs that I need a roof replacement?

If your roof is around 20 years old or showing signs like curling shingles, missing shingles, or excessive granule loss, it may be time to consider a full roof replacement.

How is the cost of a roof replacement determined?

The total cost depends on several factors, including the size of your roof, the type and color of shingles selected, and the level of warranty coverage you choose.

How long does a roof replacement take?

Most roof replacements in Hickory are completed in just one day, from tear-off to final cleanup.

What warranties are available for a new roof?

We offer a range of manufacturer-backed warranties, including options like the GAF System Plus, Silver Pledge, and Golden Pledge warranties for added peace of mind.

Will you remove my old roof before installing the new one?

Yes, we always perform a complete tear-off of existing shingles and underlayment to ensure your new roof is installed on a solid foundation.

Do you replace damaged roof decking if needed?

Absolutely. If we discover any rotted or compromised decking during the tear-off process, we will replace it to maintain the structural integrity of your roof.

How do you protect my property during the project?

We take extra precautions by using tarps and protective coverings to safeguard your landscaping, gutters, and surrounding areas throughout the installation.

Will a new roof increase my home’s value?

Yes, a new roof can significantly boost your home’s resale value and help it sell faster by improving both curb appeal and buyer confidence.

SUPERIOR WARRANTY PROTECTION

Our GAF-certified status allows us to offer the industry’s strongest warranty protection, delivered with clear documentation and ongoing support.

Understanding Your GAF Warranty Options

We offer exclusive warranty options including the standard Shingle and Accessory Limited Warranty, the System Plus Limited Warranty, and the comprehensive Golden Pledge® Limited Warranty with 50-year coverage on materials and 25-year coverage on workmanship.

Documentation and Quality Assurance

We meticulously document every aspect of your installation with photographs and detailed records. Our quality assurance process includes pre-installation planning, ongoing inspections, and a final 50-point inspection, providing you with a complete project portfolio upon completion.

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CALL: 757-689-2734

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We have over 900+ reviews with 4.9 out of 5 stars.

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We combine quality workmanship, superior knowledge and low prices to provide you with service unmatched by our competitors.

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What is the Google Guarantee?

The Google Guarantee badge is available for businesses that pass a Google screening and verification process through Local Services Ads or its partners. Because Custom Home Improvement is backed by the Google Guarantee, if you aren't satisfied with the quality of your work, Google may reimburse you for the cost of the service.

Quality HOME IMPROVEMENTS TRUSTED by 1,000+ Five-Star Reviews

See why homeowners continue to choose our team for dependable home improvement services, professional workmanship, and outstanding customer care.

Top rated

Custom Home Improvement & Repairs of Hampton Roads4.9

Based on 1218 reviews

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Brad R.

2 weeks ago

I’m very happy with the quality and service of my roof replacement. Bill was a pleasure to work with up front during the sales process. Kimberley made it a breeze to get it scheduled quickly and Rick and the roofing crew completed the work professionally and quickly. Rick took the time to go over the process in the morning and sent me progress videos and text throughout the day showing the progress. The clean up was immaculate. If you’re looking for a good quality roof replacement, this is your company.

Response from the owner:Thank you so much for your fantastic review, Brad! We're thrilled to hear that you were happy with the quality of our work and the service from our team, especially Bill, Kimberley, and Rick. Your satisfaction is our top priority, and we look forward to serving you again in the future!

Lorraine W.

2 weeks ago

Neil is Amazing. He pays attention to details and is always out to be sure his customers are satisfied!

Response from the owner:Thank you so much for your kind words, Lorraine! We're thrilled to hear that Neil's attention to detail and commitment to customer satisfaction made a positive impact on your experience. We look forward to serving you again in the future!

jeff P.

2 weeks ago

Great price on architectural shingles for a large, steep roof! Kimberly, Rick, Sebastian and crew are amazing at their job and a pleasure to work with. The crew worked their tales off on that steep roof and I am more than happy with the end product. They were very cautious to protect my surrounding landscape, deck, pool, and pool pump. Crew did an excellent job with cleanup also. No nails yard or driveway, which was a major concern of mine. Big thanks to Custom Home Improvement!

Response from the owner:Thank you, Jeff, for your wonderful review! We're thrilled to hear that you were pleased with the price and the quality of our work. Our team, including Kimberly, Rick, and Sebastian, truly appreciates your kind words and your recognition of their hard work and care for your property. We look forward to serving you again in the future!

Casey G.

2 weeks ago

Custom Home Improvements and Repairs were awesome! They inspected the roof, took photos, and explained how our roof needed to be replaced. Kimberly and Rick orchestrated the process and it couldn’t have been better. Plus, Rick sent us videos periodically throughout the work, keeping us abreast of progress. We couldn’t be happier with our beautiful new roof!

Response from the owner:Thank you so much for your wonderful feedback, Casey! We’re thrilled to hear that you had such a positive experience with Kimberly and Rick, and that you’re happy with your new roof. Keeping you informed throughout the process is important to us, and we’re glad that the updates added to your satisfaction. We look forward to serving you again in the future!

Luke E.

2 weeks ago

I had a wonderful experience working with Custom Home Improvements from start to finish having a new roof installed! Bill started the journey with a deep, thoughtful walkthrough of the process and the company’s available options. He answered dozens of our family’s questions and helped us make informed decisions about what options were right for our lifestyle and house. Bill made the whole buying process comfortable and easy. Kimberly helped coordinate and fill our family in on the details of the work and who we would be working with. She was kind, informative, and made us feel confident in the team and the process. Rick and his team did our roof installation, and truly blew us away. Rick kept us up to date on every step of the process, took dozens of pictures and videos to share with us showing the progress and changes the work had done in transforming our home, and was proactive in making the whole experience as straightforward and comfortable as possible. Rick’s incredible communication really sealed our experience with Custom Home Improvements, making the entire installation as easy for our family as possible. The team finished over the start of a weekend, cleaned up as if they had never been there, and left us wowed at the beautiful new roof on our home. Thank you to the amazing team at Custom Home Improvements for our wonderful new roof! We had such a positive buying experience with our roofing process, and are thankful to all the people behind the work that made it that way.

Response from the owner:Thank you, Luke, for your fantastic review! We're thrilled to hear that you had such a positive experience with our team, from Bill's thorough walkthrough to Rick's exceptional communication during the installation. Your kind words motivate us to continue providing top-notch service, and we look forward to serving you again in the future!

Paulette M.

3 weeks ago

Custom Home Improvement put new siding on our home this year, a beautiful job and we are very pleased. During the summer while my husband was seriously ill, I damaged the garage door. While at the doctors once more, Efrain and Mark came here and repaired the damage. They, as usual, did an amazing and quick job. Thanks guys for your help

Response from the owner:Thank you, Paulette, for your kind words! We're thrilled to hear that you're pleased with the new siding and that Efrain and Mark were able to assist you during a challenging time. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

Rick P.

3 weeks ago

They did a great job on our roof, and kept us informed on everything while work was being performed with videos, Highly recommend

Response from the owner:Thank you so much for your fantastic review, Rick! We're thrilled to hear that you were happy with the roof work and our communication throughout the process. Your recommendation means a lot to us, and we look forward to serving you again in the future!

CJB

3 weeks ago

Work (whole house trim wrap) was completed in one day and done professionally. Efrain Ortiz was thorough and went over everything that was done. The crew was professional and left the house in perfect condition.

Response from the owner:Thank you so much for your wonderful feedback, CJB! We're thrilled to hear that Efrain and the crew provided you with thorough and professional service during your trim wrap project. We appreciate your kind words and look forward to serving you again in the future!

Helionova15

3 weeks ago

Efrain and his crew did an amazing job replacing all of the columns on our front porch and adding all new railing. Our porch used to be sad and empty with rotting columns but now its clean and cozy! The team was professional and clean, they started around 7:30am and finished around 5:30pm. Very impressed!

Response from the owner:Thank you so much for your kind words, Helionova15! We’re thrilled to hear that Efrain and the team transformed your porch into a clean and cozy space. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

Barb M.

4 weeks ago

Efrain and his crew from Custom Home Improvements did an exceptional job replacing the soffit on our home. Over half the original soffit had been damaged due to years of storms and patch work fixes necessitating replacement for the entire house. It wasn’t cheap - however- I do feel that we did get the full value of our dollar. Efrain demonstrated reliable communication as to when the material would arrive, work startup, and made multiple quality inspections during the course of the project. Once work began the crew worked quickly and cleaned up every thing at the end of work day. The entire house was completed in just 3 days. The end result was soffit that framed our home beautifully looking better than when we bought it. The metal work looks seamless. I would recommend, and will reach out again for other home improvements or repairs. He and his crew were respectful and kind to all the comings and going’s of a home with 3 kids who have to do virtual schoolwork bc of flooding. Thank you!

Response from the owner:Thank you so much for your wonderful feedback, Barb! We're thrilled to hear that Efrain and his crew exceeded your expectations with the soffit replacement. It’s great to know that you found value in our work and that we could accommodate your family's needs during the project. We look forward to serving you again for any future home improvements or repairs!