Storm Damage - Custom Home Improvements

Home 5 Services 5 Storm Damage

Reliable Storm Damage Roof Repair Services

Your roof provides essential shelter from the outside world, protecting you and your most valuable belongings from the worst weather. Roofs are designed to weather the elements, but during a severe storm, your home may be damaged by wind, hail, or debris. But this roof damage is not always easy to see.

Getting Started Is An Easy Three Step Process

1. Damage Assessment

Our specialists will conduct a thorough inspection of your roof and property to determine the extent of damage, and create a free, no-obligation estimate for you.

2. Delivery Of Estimate

Once Custom Home Improvements & Repairs has assessed the damage, the next step is to deliver your free, no obligation estimate. We will help you select the perfect roofing materials.

3. Repair and Restoration

We will rebuild and repair damaged areas. Custom Home Improvements & Repairs is a company you can trust to restore your home to its original condition.

GET FREE ESTIMATE

CALL: 757-689-2734

Types of Storm Damage We Handle

Storms can strike in many ways. No matter what type of damage your home has sustained, we have the experience and tools to fix it quickly and completely.

Wind Damage

High winds can rip off shingles, crack siding, and break windows. Our team specializes in repairing wind damage to exterior materials, restoring the protective envelope of your home and preventing further exposure.

Hail Damage

Even small hail can leave lasting impacts on roofing and siding. We assess for dents, cracks, and punctures and replace or repair the affected areas using durable, impact-resistant materials.

Water Damage

Water intrusion can lead to costly damage and long-term issues like mold and mildew. We identify the source of leaks, remove moisture, and repair damaged drywall, insulation, and flooring to stop problems before they spread.

Fallen Trees and Debris

Storms often knock down trees and scatter debris that can damage roofs, gutters, and walls. We safely remove debris and repair or replace any damaged structures with care and speed.

FREQUENTLY ASKED QUESTIONS

What is considered storm damage by insurance companies?

Storm damage is defined by your specific policy, but commonly includes missing, lifted, or creased shingles, as well as hail impact damage.

My roof looks fine from the ground, could it still be damaged?

Yes. Many types of storm damage, especially hail impacts, aren’t visible from the ground and require a professional inspection to identify.

If I don’t see a leak, can I wait to repair storm damage?

It’s not recommended. Even minor damage can worsen over time and lead to more costly repairs if left unaddressed.

How quickly can you respond after a storm?

In most cases, our team can respond within 24 hours to assess damage and prevent further issues.

Do you offer emergency tarping for active leaks?

Yes, we provide emergency tarping services to protect your home until permanent repairs can be completed.

Should I contact a contractor or file an insurance claim first?

Either approach works. Many homeowners choose to have a contractor inspect the damage first to determine whether filing a claim is necessary.

Will you work with my insurance adjuster?

Yes. We review your insurance scope, perform our own inspection, and communicate with the adjuster to help ensure all damage is properly documented.

How long does storm damage repair usually take?

Most repairs can be completed in 1–2 days, depending on the extent of the damage.

INSURANCE CLAIMS

How your insurance claim is handled can make a huge difference to the quality and overall satisfaction of your storm damage restoration project. Custom Home Improvements & Repairs understands that your insurance claim might be your only solution left to complete much-needed repairs for your property.

We work with all insurance companies.

GET FREE ESTIMATE

CALL: 757-689-2734

REQUEST AN ESTIMATE!

Take advantage of 18 Month No Interest Financing today.

We have over 900+ reviews with 4.9 out of 5 stars.

A+ Rating With BBB

VOTED BEST OF THE BEST!

We combine quality workmanship, superior knowledge and low prices to provide you with service unmatched by our competitors.

SCHEDULE FREE ESTIMATE TODAY!

What is the Google Guarantee?

The Google Guarantee badge is available for businesses that pass a Google screening and verification process through Local Services Ads or its partners. Because Custom Home Improvement is backed by the Google Guarantee, if you aren't satisfied with the quality of your work, Google may reimburse you for the cost of the service.

Quality HOME IMPROVEMENTS TRUSTED by 1,000+ Five-Star Reviews

See why homeowners continue to choose our team for dependable home improvement services, professional workmanship, and outstanding customer care.

Excellent

Custom Home Improvement & Repairs of Hampton Roads4.9

Based on 1150 reviews

See all reviews

review us on

Darla T.

2 days ago

A shout out to Kimberly and Francisco at Custom Home Improvement. Custom Home Improvement repaired a soffit on the front of our house and also did some additional exterior work. Kimberly was very helpful in scheduling a prompt appointment. She was very professional and knowledgeable. Francisco arrived on time and was very efficient in completing the work. He was very polite and did a great job. I would recommend Custom Home Improvement for exterior work and plan to use them again in the future.

Response from the owner:Thank you for your kind words about Kimberly and Francisco! We're delighted to hear they provided excellent service and that you're pleased with the exterior repairs. We look forward to assisting you again.

Nicki E.

4 days ago

After getting estimate from four different companies custom Home Improvement is definitely above all. Don’t waste your time check other companies.My roof looks beautiful. I highly recommend this company! From the beginning to the end, 100% satisfied. Greg was very respectable and patient through the whole sales process. I can’t say enough about this man. I require a lot of patience as I was trying to make sure I got the best roof product warranty and the best deal combined. And I did. Everyone deserves a pat in the back including the installers. Rick was very nice and present 90% of the time through the roof installation. Kimberly, Francisco, and all the Customer Service people were very nice and easy to communicate with and especially Kimberly that had very difficult time communicating with my neighbor that I’m sharing the roof with. He had a block on his phone and Kimberly couldn’t contact him on less she contacted me first. I feel that took a lot of patience and time from her busy schedule. Thank you very much to everyone and God bless you all.

Response from the owner:We are delighted to hear about your exceptional experience and are thrilled with your satisfaction. Thank you for recognizing our team's dedication. We appreciate your high recommendation.

Kim D.

7 days ago

Carlos Lara is definitely “an expert” in his field of Home Improvement. He has completed 2 bath remodels for my family & truly his work is unmatched. He & his team are professional from start to finish & he is economical as well. Beautiful work, highly recommended!!

Response from the owner:We're thrilled to hear about your positive experience with Carlos and his team! It's wonderful that you're so pleased with the bath remodels. Thank you for your high recommendation!

Denis M.

1 week ago

Chad and Dylan did excellent work installing 8 windows and a front door. The job was done well, the place was left tidy, and the work was completed quickly. Mark did an excellent job managing the job and we are very happy with the level of service received. We are proud of the finished work.

Response from the owner:Thank you for your feedback! We're glad Chad, Dylan, and Mark provided excellent service and a tidy, efficient installation. We're happy you're proud of the finished work.

Brian T.

1 week ago

Installed a roof, 3 doors, and they also conducted warranty work on the storm door. The roof and the doors were installed within a couple weeks of the quote. The warranty work on the storm door took a little bit of time. All great work, would recommend giving them a call and getting a quote.

Response from the owner:Thank you for your detailed feedback! We appreciate you highlighting our efficiency and the quality of our work on your roof and doors. We're glad we could resolve the storm door issue, and we value your recommendation.

Alyssa W.

2 weeks ago

Kimberly in the office is amazing—she's honest, organized, and truly on top of everything. She didn't miss a single detail and made sure we felt comfortable throughout the entire process. She answered every question I had and put all of my concerns at ease. The crew was fantastic and worked seamlessly from start to finish. Gerry and Bash, the sales representatives, were the most honest salespeople I've ever worked with. Francisco is incredibly knowledgeable and made sure every detail was handled perfectly. I highly recommend this company!

Response from the owner:We're thrilled to hear Kimberly, Gerry, Bash, and Francisco provided such exceptional service! Your detailed feedback highlights our team's dedication to organized, thorough, and honest customer care. We appreciate your recommendation!

Christian P.

2 weeks ago

My wife and I couldn’t be more pleased by the work of Custom Home Improvements, Hampton Roads. In mid April Greg S. assessed my home roof and walked me through the quality of the product the company delivers, providing recommendations that lined up with my expectations. We chose to have GAF Timberline HDZ architectural shingles installed, All boards and Soffits wrapped in Deluxe PVC Trim, and a Gutter System by Leafguard installed. Greg even threw in a set of new shutters to match the extensive makeover we were looking for. Francisco V. was the lead contractor for the roofing and I was extremely impressed by how efficient the crew was in getting work started, discussing key install details, documenting the whole process with pictures and videos and finishing the roof installation in just 1 day. Efrain O. was the lead contractor for the PVC Trim wrap/gutter install coordination. He was able to walk me through the pieces that were removed and where new boards were installed and wrapped. His team was very fast and efficient and Efrain came over after all of the installation to ensure the quality of the product was met. Kimberly H. was the Office Production Manager and she kept me well informed of all the contractor dates and coordinated effort. Her professionalism is top notch. If there was any change in schedule or if there was a concern for timing of events she was able to handle all of my needs. I couldn’t be happier with the team and their efforts in getting my wife and I a great outcome to an investment that will be our home well into the future.

Response from the owner:We appreciate your detailed feedback! It's great to hear Greg, Francisco, Efrain, and Kimberly provided such excellent service. We're thrilled you're happy with your home's makeover and look forward to serving you again.

Ronald P.

2 weeks ago

Rick Lesoine and his crew did a wonderful job on my roof. Rick explained everything that his crew was doing to my roof. They finished the job that same day

Response from the owner:We're so glad to hear about your positive experience with Rick and his crew! Thank you for recognizing their clear communication and efficient work. We appreciate your business.

John A.

2 weeks ago

Amazing work! Finished the job in 2 days and had great communication throughout!

Response from the owner:Thank you for your excellent feedback! We are delighted to hear about your positive experience and appreciate your kind words regarding our efficiency and communication. We look forward to serving you again.

Jeffrey S.

2 weeks ago

The team at Custom Home Improvement has been our go to team since moving to the area. From siding, trim, gutters, and now roof, the entire team ensures a flawless job. Jeremy and Kimberly made the roof quote and prep process seamless. They provided us with all the information we needed. Rick and his crew did an amazing job, they left our home in far better shape than what they inherited at the beginning of the day.

Response from the owner:We appreciate your kind words and trust in our services. We're glad to hear Jeremy, Kimberly, and Rick's team provided you with a seamless and flawless experience. We look forward to assisting you with future projects.