RELIABLE ROOFing SERVICES

Custom Home Improvement is an industry leader in roofing replacement and installations.
We have over 900 reviews with 4.9 out of 5 star ratings to prove we are the best in Hampton Roads.

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ROOFING SERVICES

ROOFING
Whether your roof is aging, storm-damaged, or simply ready for an upgrade, Custom Home Improvements provides professional roofing services designed to protect your home and improve long-term performance. Our team offers free inspections, honest recommendations, and quality workmanship you can trust.

What you get with our roofing services:

  • Free, no-obligation roof inspections
  • Fast, professional diagnosis and repairs
  • Honest guidance—no upselling
  • Protection from water damage, mold, and structural issues
  • Restored durability and reliability for your roof

FREQUENTLY ASKED QUESTIONS

What are common signs that I need roof repairs?
Signs like small leaks, missing or damaged shingles, flashing issues, or water stains on your ceiling are strong indicators that your roof may need professional repairs.
How is the cost of a roof repair determined?
Repair costs depend on the extent of the damage, the materials needed, and how accessible the affected area is. Minor repairs are typically more affordable than larger, more complex issues.
How long does a roof repair take?
Most roof repairs can be completed within a few hours, though more extensive damage may require additional time.
What types of roof repairs do you handle?
We handle a wide range of repairs, including leak detection, shingle replacement, flashing repairs, and fixing damage caused by storms or general wear and tear.
Can you match my existing shingles?
In most cases, we can closely match your existing shingles to maintain a seamless appearance after the repair.
Do you inspect the roof before starting repairs?
Yes, we perform a thorough inspection to identify the source of the problem and ensure the correct repair solution is applied.
How do you protect my property during repairs?
We use protective measures like tarps and careful cleanup practices to safeguard your landscaping, gutters, and surrounding areas.
Will a roof repair extend the life of my roof?
Yes, timely repairs can prevent further damage, extend the lifespan of your roof, and help you avoid the need for a full replacement.

SUPERIOR WARRANTY PROTECTION

Our GAF-certified status allows us to offer the industry’s strongest warranty protection, delivered with clear documentation and ongoing support.

Understanding Your GAF Warranty Options

We offer exclusive warranty options including the standard Shingle and Accessory Limited Warranty, the System Plus Limited Warranty, and the comprehensive Golden Pledge® Limited Warranty with 50-year coverage on materials and 25-year coverage on workmanship.

Documentation and Quality Assurance

We meticulously document every aspect of your installation with photographs and detailed records. Our quality assurance process includes pre-installation planning, ongoing inspections, and a final 50-point inspection, providing you with a complete project portfolio upon completion.

REQUEST AN ESTIMATE!

Take advantage of 18 Month No Interest Financing today.

    We have over 900+ reviews with 4.9 out of 5 stars.

    A+ Rating With BBB

    VOTED BEST OF THE BEST!

    We combine quality workmanship, superior knowledge and low prices to provide you with service unmatched by our competitors.

    What is the Google Guarantee?

    The Google Guarantee badge is available for businesses that pass a Google screening and verification process through Local Services Ads or its partners. Because Custom Home Improvement is backed by the Google Guarantee, if you aren't satisfied with the quality of your work, Google may reimburse you for the cost of the service.

    Quality HOME IMPROVEMENTS TRUSTED by 1,000+ Five-Star Reviews

    See why homeowners continue to choose our team for dependable home improvement services, professional workmanship, and outstanding customer care.

    Ruffin W.
    1 day ago
    "As an addition to my previous Customer Satisfaction Survey, I need to add these additional comments to it. I was totally pleased and well satisfied with the outstanding/honest sales presentation that was provided by the articulate/honest Salesman Mr. Mike Hall.. He covered all my concerns and problems in an excellent/timely manner. Mr. Mike Hall and Mr. Neil Wilson are honest/valuable assets to your outstanding Custom Home Improvement Company. Kimberly the scheduling manager, and Tina the marketing director, were extremely efficient and proficient in processing my service for my roofing project, in a timely manner. In addition, Mr. Neil Wilson provided outstanding leadership and assistance to his outstanding/efficient crew members in a timely and an efficient manner. I was extremely impressed and well pleased with the total roofing replacements operations by your outstandingcompany: From W. G. Ruffin, Jr.
    Response from the owner:Thank you for your detailed feedback. We are delighted to hear about your positive experience with our team, especially Mr. Hall, Mr. Wilson, Kimberly, and Tina. We appreciate your business.
    Rusty F.
    2 days ago
    Great work, great communication and an all around great experience, after a tree had fallen on our home. Thanks so much for your professionalism from beginning to end. Rusty
    Response from the owner:We appreciate your kind words and are glad we could assist you during a challenging time. Thank you for recognizing our team's professionalism and communication. We're happy to have provided a positive experience.
    Matthew D.
    3 days ago
    Kimberly and Dalton were a huge help for me getting what i needed done on my house. Everyone was so responsive and helpful throughout the process. Im super happy i went with custom home improvements. Quality work with quality people.
    Response from the owner:We're thrilled Kimberly and Dalton could assist you! It's wonderful to hear about your positive experience and the quality of work you received. Thank you for choosing us!
    matt D.
    3 days ago
    Chad and Mark do amazing work, they were always available to answer any questions or concerns and coordinated the work with our schedules. Great team !0
    Response from the owner:Thank you for your kind words! We're delighted to hear Chad and Mark provided you with excellent service. We strive for efficient and empathetic support and appreciate you recognizing their efforts.
    Tyrone S.
    4 days ago
    Bash, Kimberly (sore throat and all) Neil and the entire crew did an exceptional job, from start to finish…. I would highly recommend them to anyone that needs quality service…..
    Response from the owner:We're thrilled to hear about your outstanding experience! Thank you for highlighting the team's exceptional work. We appreciate your recommendation and are glad we could provide quality service.
    Darla T.
    1 week ago
    A shout out to Kimberly and Francisco at Custom Home Improvement. Custom Home Improvement repaired a soffit on the front of our house and also did some additional exterior work. Kimberly was very helpful in scheduling a prompt appointment. She was very professional and knowledgeable. Francisco arrived on time and was very efficient in completing the work. He was very polite and did a great job. I would recommend Custom Home Improvement for exterior work and plan to use them again in the future.
    Response from the owner:Thank you for your kind words about Kimberly and Francisco! We're delighted to hear they provided excellent service and that you're pleased with the exterior repairs. We look forward to assisting you again.
    Nicki E.
    1 week ago
    After getting estimate from four different companies custom Home Improvement is definitely above all. Don’t waste your time check other companies.My roof looks beautiful. I highly recommend this company! From the beginning to the end, 100% satisfied. Greg was very respectable and patient through the whole sales process. I can’t say enough about this man. I require a lot of patience as I was trying to make sure I got the best roof product warranty and the best deal combined. And I did. Everyone deserves a pat in the back including the installers. Rick was very nice and present 90% of the time through the roof installation. Kimberly, Francisco, and all the Customer Service people were very nice and easy to communicate with and especially Kimberly that had very difficult time communicating with my neighbor that I’m sharing the roof with. He had a block on his phone and Kimberly couldn’t contact him on less she contacted me first. I feel that took a lot of patience and time from her busy schedule. Thank you very much to everyone and God bless you all.
    Response from the owner:We are delighted to hear about your exceptional experience and are thrilled with your satisfaction. Thank you for recognizing our team's dedication. We appreciate your high recommendation.
    Kim D.
    2 weeks ago
    Carlos Lara is definitely “an expert” in his field of Home Improvement. He has completed 2 bath remodels for my family & truly his work is unmatched. He & his team are professional from start to finish & he is economical as well. Beautiful work, highly recommended!!
    Response from the owner:We're thrilled to hear about your positive experience with Carlos and his team! It's wonderful that you're so pleased! Thank you for your high recommendation!
    Denis M.
    2 weeks ago
    Chad and Dylan did excellent work installing 8 windows and a front door. The job was done well, the place was left tidy, and the work was completed quickly. Mark did an excellent job managing the job and we are very happy with the level of service received. We are proud of the finished work.
    Response from the owner:Thank you for your feedback! We're glad Chad, Dylan, and Mark provided excellent service and a tidy, efficient installation. We're happy you're proud of the finished work.
    Brian T.
    2 weeks ago
    Installed a roof, 3 doors, and they also conducted warranty work on the storm door. The roof and the doors were installed within a couple weeks of the quote. The warranty work on the storm door took a little bit of time. All great work, would recommend giving them a call and getting a quote.
    Response from the owner:Thank you for your detailed feedback! We appreciate you highlighting our efficiency and the quality of our work on your roof and doors. We're glad we could resolve the storm door issue, and we value your recommendation.